Is this Civitella Paganico hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Civitella Paganico hotel?

Check-in time for Civitella Paganico hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Civitella Paganico hotel have a swimming pool?

Yes, this Civitella Paganico hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Civitella Paganico hotel?

Best-rates for the Civitella Paganico hotel starts from $154 per night with includes Guest Services, Air Conditioner, Designated Smoking Area, View, Balcony/Terrace, Breakfast, Barbecue/Outdoor Cooking, Parking, Pet Friendly, Ocean View, Child Friendly, Business Services, Wellness Facilities, Entertainment, Bedding/Linens, Fireplace/Heating, Pool, Accessibility, Sports/Activities, Internet, Wheelchair Accessible, Private Pool, Security/Safety, Oceanfront, Bar, Toiletries, Hot Tub, Spa, Restaurant with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Civitella Paganico hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Civitella Paganico hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Civitella Paganico hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Civitella Paganico hotel?

Based on the information reported by the owner or manager, the Civitella Paganico hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Civitella Paganico hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Mercure Petriolo Siena Terme Spa Hotel | Hotel in Terme di Petriolo

| 8.3 (893 Reviews) | Pet Friendly 3 Bathrooms 8 Guests

Civitella Paganico Hotel | Mercure Petriolo Siena Terme Spa Hotel

Hotel in Civitella Paganico, Terme di Petriolo

Immersed in the tranquil hills of Tuscany and located next to natural thermal baths, which date back thousands of years, this exclusive resort is surrounded by a pristine nature park. Petriolo Siena Terme & Spa Hotel is an oasis of relaxation that is entirely dedicated to your wellness and offers a vast range of treatments and services. Capitalizing on the unique benefits of the ancient thermal waters, they also invite you to enjoy the healing qualities of the indoor and outdoor pools. A peaceful getaway, it is the ideal place to relax your mind, body and spirit. Located close to the quaint city of Siena and the famous vineyards of Montalcino, during your stay you can explore the beautiful area and enjoy the rich history and slow lifestyle.

Mercure Petriolo Siena Terme Spa Hotel is located in Terme di Petriolo.

This 76 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Business Services, Wellness Facilities, Entertainment, and several others. This is a 4 star rated property and has over 893 reviews with the average score of 8.3 . Coming to Terme di Petriolo and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 76 Bedrooms Hotel if you want to learn more about this place in Terme di Petriolo. These details are authentic, as they are provided by our partner, booking.com.

This Mercure Petriolo Siena Terme Spa Hotel in Terme di Petriolo is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mercure Petriolo Siena Terme Spa Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

Designated Smoking Area

View

Wheelchair Accessible

Private Pool

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Hot Tub

Internet

Facility Overview

Breakfast

Breakfast in the room

Snack bar

Coffee house on site

Kids' meals

Restaurant

Wine/Champagne

Parking

Accessible parking

Parking on site

Parking

Free parking

Accessibility

Toilet with grab rails

Wheelchair accessible

Raised toilet

Activities

Indoor pool

Fitness center

Sauna

Indoor pool (year-round)

Facial treatments

Locker rooms

Spa facilities

Playground

Hair coloring

Hairstyling

Solarium

Spa/Wellness packages

Beauty services

Hot spring bath

Hot tub/Jacuzzi

Evening entertainment

Massage

Turkish/Steam Bath

Fitness

Open-air bath

Steam room

Body scrub

Game room

Haircut

Pool table

Body treatments

General

Air conditioning

Pet friendly

Soundproof rooms

Family rooms

Facilities for disabled guests

Heating

Designated smoking area

Hypoallergenic room available

Safe

Smoke-free property

Non-smoking rooms

Elevator

Guest Services

Business center

Private check-in/out

Packed lunches

24-hour front desk

Lockers

Concierge

Baggage storage

Meeting/Banquet facilities

Express check-in/out

Daily housekeeping

Room service

Fax/Photocopying

Invoice provided

Internet

Wifi

Free Wifi

Internet

Outdoors

Outdoor pool

Outdoor pool (seasonal)

Outdoor furniture

Garden

BBQ facilities

Sun deck

Terrace

Security/Safety

24-hour security

Key card access

Smoke alarms

Fire extinguishers

Security alarm

Guests have the option to cancel any cleaning services for their accommodation during their stay

Guest accommodation sealed after cleaning

Linens, towels, and laundry washed in accordance with local authority guidelines

Property cleaned by professional cleaning companies

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

Food can be delivered to guest accommodation

Physical distancing in dining areas

All plates, cutlery, glasses, and other tableware sanitized

Delivered food covered securely

Process in place to check health of guests

Access to healthcare professionals

First aid kits available

Thermometers for guests provided by property

Staff follow all safety protocols as directed by local authorities

Hand sanitizer in guest accommodation and common areas

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Cashless payment available

Screens or physical barriers between staff and guests in appropriate areas

Contactless check-in/out

Physical distancing rules followed

Spa

Beach umbrellas

Beach chairs/Loungers

Swimming pool

Pool bar

Policies

Check-in

The minimum age for check-in is 18

Pet Policy

Pets are allowed and charges may apply.

When booking more than 5 rooms, please note that different conditions may apply, please note: the property accepts up to two domestic animals at the surcharge of 15 eur per day, per animal, please note: the wellness center is open from 10:00 until 18:00 daily.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

License number: 053008ALB0010, IT053008A1Q6NNAKI2

Reviews

Value for money:

8.01

Location:

7.85

Staff:

8.67

Facilities:

8.28

Comfort:

8.91

Cleanliness:

8.89

christopher

Jan 6, 2026 08:00:00 AM

Review Score: 6

Italy

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Staff

Negative: Overall, the hotel has a nice atmosphere and the staff were genuinely very friendly and helpful throughout our stay. However, the property feels quite run down and would really benefit from maintenance and refurbishment. The spa especially seemed in need of upkeep and didn’t feel as well maintained as expected. Another major downside was the Wi-Fi: it didn’t work in the rooms, which was very inconvenient. Breakfast was also quite scarce, with limited choice and not enough replenishment. In the end, despite the friendly service, it didn’t feel like good value for money considering the price and the issues mentioned.

Summary: The good the bad and the ugly

See All Reviews

Room Arrangement

Room Info	Facilities
Privilege Room Room Type: Double Room Size: 15 m² 1 Full bed(s) Bed	Bathroom Private bathroom
Classic Double Room Room Type: Double Room Size: 14 m² 1 Full bed(s) Bed	Bathroom Private bathroom
Superior Room Room Type: Double Room Size: 16 m² 1 Full bed(s) Bed	Bathroom Private bathroom